Privacy Policy for Queen Squad Pro

At Queen Squad Pro, protecting the privacy of our website visitors and customers is a top priority. This Privacy Policy document explains the types of information that are collected and recorded by Queen Squad Pro and how we use, protect, and manage that information.

If you have any questions or need additional information about this Privacy Policy, please contact us directly.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding information that they share and/or that is collected through the Queen Squad Pro website. This policy does not apply to information collected offline or through channels other than this website.

Consent

By accessing or using our website, you consent to this Privacy Policy and agree to its terms.

Sharing of Your Personal Information

Queen Squad Pro may share your personal information with trusted third parties only as necessary to operate our business and provide services to you. This may include sharing information with:

• Service providers that assist with website hosting, customer relationship management (CRM), payment processing, scheduling, and communication services (including SMS and email platforms)

• Contractors or team members involved in fulfilling cleaning services

• Legal or regulatory authorities when required to comply with applicable laws, regulations, legal processes, or government requests

• Business partners solely for operational purposes related to providing our services

• With the user’s consent.

Queen Squad Pro does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

All third parties with whom we share personal information are required to maintain the confidentiality and security of your data and are permitted to use it only for the purposes specified by Queen Squad Pro.

Information We Collect

The personal information you are asked to provide, and the reasons for requesting it, will be made clear to you at the point of collection.

If you contact us directly, we may collect additional information such as your name, email address, phone number, address, the content of your message, and any other information you choose to provide.

When you request a quote, book a service, or create an account, we may collect contact details including your name, address, email address, phone number, and other information necessary to provide our cleaning services.

How We Use Your Information

We use the information we collect for purposes that include, but are not limited to:

• Providing, operating, and maintaining our website and services

• Processing service requests, quotes, and bookings

• Improving, personalizing, and expanding our website and services

• Understanding how users interact with our website

• Communicating with you for customer service, scheduling, updates, promotions, and marketing purposes

• Sending emails, text messages, or other service-related communications

• Preventing fraud and ensuring website security

Log Files

Queen Squad Pro follows standard procedures for using log files. These files log visitors when they visit the website. Information collected may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring or exit pages, and click activity. This information is not linked to personally identifiable data and is used to analyze trends, administer the website, track user movement, and gather demographic information.

Cookies and Tracking Technologies

Queen Squad Pro uses cookies and similar technologies to store visitor preferences and optimize user experience. Cookies help customize website content based on visitors’ browser type and usage patterns.

You may choose to disable cookies through your individual browser settings. Please note that disabling cookies may affect certain functionalities of the website.

Third-Party Privacy Policies

Queen Squad Pro’s Privacy Policy does not apply to other websites, advertisers, or third-party services. We are not responsible for the privacy practices or content of third-party providers. We encourage users to review the respective privacy policies of any third-party services they interact with through our website.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the categories and specific pieces of personal data collected

• Request deletion of personal data collected

• Request that personal data not be sold

If you make a request, we will respond within one month. To exercise these rights, please contact us directly.

GDPR Data Protection Rights

Users located in the European Economic Area (EEA) have the following data protection rights:

• The right to access your personal data

• The right to request correction of inaccurate or incomplete data

• The right to request deletion of your personal data

• The right to restrict or object to processing of your data

• The right to request data portability

If you make a request, we will respond within one month. Please contact us to exercise any of these rights.

Children’s Information

Queen Squad Pro does not knowingly collect any personally identifiable information from children under the age of 13. We encourage parents and guardians to monitor their children’s online activity.

If you believe that your child has provided personal information on our website, please contact us immediately, and we will promptly remove such information from our records.